Apr 23 2014 
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 How can I get help?
 Knowledge Base https://www.dtghelpdesk.com/index.php?_m=knowledgebase&_a=view Commonly asked questions and answers can be found in our Knowledge Base. We suggest starting there for answers to your questions. If you cannot find the answer there, we rec
 What should I do if my server is inaccessible?
 As much as downtime is hated in the hosting industry, there are times in which problems happen and your server might be inaccessible. We try to keep this to an absolute minimum, but when bad things happen we want you to understand how we will be handling
 How do I perform a traceroute to my server?
 The following article explains how to perform a traceroute for your site/server. A traceroute records the amount of time it takes to connect to the website/server from your local machine. It traces the path taken from your local machine to the server.
 How do I flush the DNS cache on my local computer?
 The following steps explain how to flush a computer's DNS cache. When a computer visits a website for the first time, it stores the website's DNS information in cache. The next time the computer visits a website, it looks in the cache to see if the websit
 How do I clear my web browser's cache?
 The following steps explain how to clear your web browser's cache. When you visit a website, your browser will store a copy of the page, text as well as images, on your local machine. This is the browser's cache. This is done so that the browser does not
 What do the error codes on my website mean?
 The following information discusses the meaning of error codes that may appear in your browser window. When a problem occurs loading a webpage, an error code and message will appear in the browser instead of the webpage. The error code and message that ap
 How do I test connectivity to my mail server?
 The following steps explain how to test the connection to mail server. When an email is sent or received using a third party application, the information is sent across a specific route called a port. If the port being used is blocked, either by a firewal
 How do I use FTP via a command prompt?
 The below steps will explain how to FTP to your server using Windows command prompt. 1. Go to the Start Menu and Click Run...type cmd and click OK 2. The Windows Command Prompt will open. Type the following command to connect to your server: ftp
 How do I use FTP with Internet Explorer 6?
 1. In the Address Bar of Internet Explorer type: ftp://ftp.yourdomain.com 2. Simply replace yourdomain.com with your actual domain name. Make sure you do not use 'http://'. ftp:// takes the place of http://. Alternatively you can use the IP Address of
 Why won't PHP autoincrement to a number higher than 10?
 PHP uses a mixed or non-numeric data type for the AUTO_INCREMENTed column. You'll need to use a numeric data type such as TINYINT, SMALLINT, INT or BIGINT in order to get AUTO_INCREMENTed values beyond 10.
 How do I prevent hotlinking of images?
 You can prevent gif, jpeg, png files (and any other file formats you choose) from being hotlinked in other websites is to use a few mod_rewrite rules in your .htaccess file. 1. RewriteEngine on 2. RewriteCond %{HTTP_REFERER} !^$ 3.
 What is a dynamic site?
 A Dynamic site is a collection of web pages where the content and design live separately. Usually the content is stored in a database that is placed on a webpage only when needed or asked. The benefit of this is that it allows for quicker page loading and
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